GDPR (General Data Protection Regulations) went live on the 25th of May 2018. Vercom S.A. in obliged to implement any relevant and essential changes for its applications, as well as its websites, until this day. The text below lists and describes all the actions that were and will be undertaken by the company in order to be consistent with the regulations, as well as information for users in their context.
Vercom S.A. have set an aim of meeting all GDPR requirements concerning personal data protection of application users, website visitors and people receiving e-mail or SMS messages.
Here are this we did, or that are subjects to change in the near future:
Vercom declares itself as:
This means that as a company we supervise a few matters:
General Data Protection Regulation (GDPR) was introduced by the European Union in order to regulate the way of personal data processing. It aims to improve EU citizens data protection.
EU regulations concerning personal data protection were not changed for over twenty years. There are at least two reasons because of which EU’s legislative body decided to improve the aforementioned regulations:
GDPR’s aim is to protect natural persons and their rights. It does not protect businesses, entities or organizations and the processing of their data.
The regulations protect personal data processing, such as name, age, address, phone number, but also indirect identifications, which have an influence on their identity, including psychological, mental, physical, genetic, economic, cultural and social identity. In general it protects all information based on which it is possible to identify a person.
„Processing” refers to collection, registration, organisation, structuration, adaptation or modification of data, as well as to search, consultation, use, reveal by transmission, export or disclosure in any other way, adaptation or linkage, restriction, removal or destruction of personal data, in compliance with Art. 4 paragraph 2 of GDPR.
In order to safely and legally process personal data in light of GDPR, it is essential to obey a few regulations such as: compliance with the law, honesty, transparency, adequacy, relevance, limitation, accuracy, storage constraints, integrity and confidentiality.
Read the text below to find out what Vercom does to obey these rules and what you should or should not do to use our services in compliance with GDPR.
As an administrator of data that you entrust us, you should make sure that your actions are transparent and that the purpose of their processing in legal. This means that reasons’ validity for personal data processing of EU citizens needs to be proven every-time. In compliance with GDPR’s accountability principle you should be able to easily describe the whole collection process of personal data, that you want to process.
As a personal data processing entity, Vercom processes only data essential to realization of aims, which were appointed by our services’ users (data administrators). We do not collect nor process any sensitive data, such as race, ethnicity, political views, religious or world-view beliefs etc.
Vercom processes its users personal data when they have a registered account with its service (test account or actual account) or until a personal data removal request, from our database, is filed in, unless it is required by a warranty period or other legal regulations.
Vercom processes its subscribers personal data since the sign up to one of our mailing lists until a personal data removal, from personal lists, request is filed in.
Upon resignation from Vercom’s services or mailing lists subscription, a user has a right to demand an immediate removal of his/her data from applications list and addresses lists (in compliance with “the right to be forgotten”). Users and mailing lists subscribers also have a right to look over, update and amend their personal data in their account and e-mail subscribers mailing lists.
As a Vercom user you can change your name, surname, e-mail address and password at any given time after you log into your account. In order to do this login to the panel. In case of problems contact our technical support team – firstname.lastname@example.org
Service users can also request the removal of their data by contacting our technical support team – email@example.com
As a Vercom mailing list subscriber, you can change your personal data on the subscribers list by clicking on a special link placed in every message.
You can also unsubscribe from any list by clicking a link located at the bottom of every message. If you want to be removed from all mailing lists, answer to any of the messages and inform that you want to be removed from all of Vercom’s mailing lists.
As a data administrator you have to make sure that all processed data are up-to-date. Personal data that are inaccurate or outdated should be delated or changed immediately.
Vercom keeps each user’s personal data no longer that it is necessary to achieve aims, for which the personal data are being kept. Thereby each personal data owner can request his/her data to be kept for processing for a specified period of time.
As a data administrator, you have to make sure that you do not keep personal data longer that it is necessary to achieve aims, for which the personal data are being kept.
In case of cold e-mail campaigns, data of people who do not respond, for a longer time than it is expected, should not be processed. Namely, data should be removed one month after first attempt of contact with the person to whom the data belongs. This means that database will always be up-to-date.
As a company that processes data, Vercom processes users personal data in a way that ensures right personal data security. More information on data processing can be found in our document concerning security. As data administrator you are obliged to care for safety of personal data that is being processed. Never share personal data, which you process, with third parties. Unless you received a consent form people to whom the data belongs.
Last update: 24th of April 2018